PRIVACY POLICY

Schoettle Counseling, LLC is committed to protecting your privacy and the confidentiality of your health information, both online and in person.

Information We Collect

We collect personal and health information you share during:

  • scheduling

  • therapy sessions

  • intake documents

  • emails or phone communication

  • electronic records stored through our HIPAA-compliant EHR

How Your Information Is Used

Your information is used to:

  • provide therapy services

  • coordinate care with your permission

  • bill insurance when applicable

  • comply with legal or ethical requirements

Your Rights

You have the right to:

  • request a copy of your records

  • ask for corrections

  • request limits on what information is shared

  • revoke consent

  • receive a copy of this notice at any time

Limits to Confidentiality

Confidentiality may be broken only when required by law, such as:

  • imminent danger to self or others

  • suspicion of child or elder abuse

  • court orders

INFORMED CONSENT FOR TREATMENT

Welcome to Schoettle Counseling, LLC. Before beginning therapy, please review the following information.

Therapy Expectations

Therapy is a collaborative process. You and your therapist will work together to set goals and evaluate progress.
You can ask questions at any time.

Risks & Benefits

Therapy may include discussing difficult experiences, which can bring up strong emotions.
Many clients experience relief, insight, and improved well-being.

Telehealth

Virtual sessions are conducted through a secure, HIPAA-compliant platform.
You must be located within Indiana during telehealth sessions.

Fees & Billing

  • Intake: $160

  • Follow-up sessions: $140

  • EMDR Intensives: Self-pay only (rates vary)

  • Payment is due at the time of service

  • Insurance will be billed when applicable

  • Superbills available

Cancellations

Cancellations with less than 24 hours’ notice may result in a full session fee.

Communication

Email is for scheduling only, not therapy. Phone calls, texts, and portal messages may be documented in your chart.

Consent

By signing, you agree that you understand these policies and consent to treatment.

GOOD FAITH ESTIMATE (NO SURPRISES ACT)

Your Rights Under the No Surprises Act

You have the right to receive a Good Faith Estimate (GFE) explaining the expected cost of your mental health services.

Your Rights

  • You can request a GFE at any time.

  • You will receive a GFE before your first scheduled appointment.

  • You can dispute charges if they significantly exceed your estimate.

What Your Estimate Includes

  • Session fees

  • Expected number of sessions

  • Estimated yearly cost of therapy

  • Fees for EMDR Intensives (if applicable)

This estimate is not a contract. Your actual number of sessions may vary depending on your goals and needs.

PRACTICE POLICIES

Appointments

Available in-person and via telehealth.

Care Coordination

We may collaborate with physicians, schools, or other providers only with your written consent.

Emergency Care

Schoettle Counseling does not provide crisis or after-hours services.
If you are in danger, call 911 or the Suicide & Crisis Lifeline at 988.